Guestnet

Introduction – What does this integration offer me?

WhatsApp helps you enable direct and familiar communication with your guests – via one of the most widely used messengers worldwide. It provides a modern, contactless guest experience – directly integrated into your Guestnet platform.

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These features are available in the WhatsApp module:

Integration of a WhatsApp chat button in the quick menu

Linking with your WhatsApp Business number

Positioning the button in the menu via drag &amp; drop

- Integration of a WhatsApp chat button in the quick menu
- Linking with your WhatsApp Business number
- Instant contact without login
- Positioning the button in the menu via drag &amp; drop

Note: GDPR-compliant through opt-in before chat start, mobile optimization via responsive design

How to set up WhatsApp in Guestnet

Open Settings&gt; Marketplace &gt; Communication &gt; WhatsApp in the backend ​

Enter your WhatsApp number ​Note: Enter only the country code without 00 or + (e.g., 491701234567 for Germany) ​

Activate the WhatsApp button in the Quick menu area (green toggle) ​

Place the button by drag &amp; drop at the desired position in the menu ​

1. Open Settings&gt; Marketplace &gt; Communication &gt; WhatsApp in the backend ​
 
 
2. Enter your WhatsApp number ​Note: Enter only the country code without 00 or + (e.g., 491701234567 for Germany) ​
 
 
3. Go to Edit main menu ​
 
 
4. Activate the WhatsApp button in the Quick menu area (green toggle) ​
 
 
5. Place the button by drag &amp; drop at the desired position in the menu ​

No, access is possible without login. The redirection goes directly to WhatsApp.

Does the guest need to be logged in to use the WhatsApp button?

Yes, simply deactivate it in the Edit main menu &gt; Quick menu area.

Can I hide the WhatsApp button if I don’t use it?

No, all chats take place directly in WhatsApp and are accessible there – not in Guestnet.

Are chat contents saved in Guestnet?

WhatsApp is available for all packages [Essential, Advanced, Pro]. Our Customer Success Team will be happy to assist you with setup and optimal use: 📩 <a href="" rel="nofollow noopener noreferrer" target="_blank">support@guest.net</a>

Direct contact with your guest – via WhatsApp

WhatsApp

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