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AIDA

Integration of your AIDA PMS

Written by Laura Leimegger

Introduction – What does the integration from AIDA offer me?

The AIDA interface helps you offer your guests a modern, digital stay. With the Pre Check-in Login, your guests can log in before arrival and manage important data – for a contactless and convenient guest experience directly integrated into your Guestnet platform.


Feature overview

These features are available with the AIDA integration:

Feature

Description

AIDA

LOGIN

Guests can log in to the app

✅

LOGIN BEFORE ARRIVAL

Guests can log in to the app before arrival

✅

INVOICE

Guest can view invoice items

✅

INVOICE BEFORE ARRVIAL

Invoice items can be viewed prior to arrival

✅

INVOICE PER GUEST

Invoice can be displayed per individual guest

❌

INVOICE PER ROOM

Invoice can be displayed per room

❌

INVOICE PER RESERVATION

Invoice can be displayed per reservation

✅

DIRECT POSTING

Bookings in Guestnet can be posted directly to the PMS account

❌

PRE CHECK-IN

Guests can complete registration forms online

❌

ONLINE CHECK-IN

Guests can check in themselves

❌

PAYMENT

Guests can pay their room bill

❌

CHECK-OUT

Release of the accommodation

❌

MULTIPLE GUEST

Several room guests can be registered

MARKETING-CONSENT (Opt-In)

Marketing Consent can be registered

MARKETING CODES

/ Tags

SPA DISPLAY

SPA treatments can be displayed

✅

SPA DISPLAY FROM ARRIVAL

SPA treatments will be displayed upon arrival

SPA RESERVATION

SPA treatments can be booked directly through the app

❌

✅ = available | ❌ = not available


Note:

If the Pre-Arrival Mail is activated, AIDA must be informed how many days in advance this feature should be available. This can be set from 1 to 7 days.


How to set up the AIDA integration

ℹ️ You can connect AIDA directly by yourself. A detailed guide can be found in our article on the integration.

Below is an overview of the requirements needed for integration:

Requirements for the connection:

  • A valid user, Password & URL to the PMS system provided by AIDA


FAQ

How often is the data synchronized?

By default, the data is synchronized every 30 minutes. However, this can be controlled by AIDA-X.


Support

Our Customer Success Team will gladly support you with the connection to the AIDA PMS and with the optimal setup:
📩 [email protected]

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