Introduction – What benefits does the integration from INNGuest offer me?
Thanks to this interface, your hotel guests can conveniently view their booked activities in the MyHoliday section of the Guestnet app. The advantage: you enhance guest comfort, reduce manual administrative work, and strengthen the digital experience throughout the stay.
Feature Overview
These features are available with the INNGuest interface:
Feature | Description | INNGuest |
| Guests can log in to the app | ✅ |
| Guests can log in to the app before arrival | ✅ |
| Guest can view invoice items | ❌ |
| Invoice items can be viewed prior to arrival | ❌ |
| Invoice can be displayed per individual guest | ❌ |
| Invoice can be displayed per room | ❌ |
| Invoice can be displayed per reservation | ❌ |
| Bookings in Guestnet can be posted directly to the PMS account | ❌ |
| Guests can complete registration forms online | ❌ |
| Guests can check in themselves | ❌ |
| Guests can pay their room bill | ❌ |
| Release of the accommodation | ❌ |
| Several room guests can be registered |
|
| Marketing Consent can be registered |
|
| / Tags |
|
| SPA treatments can be displayed | ❌ |
| SPA treatments will be displayed upon arrival |
|
| SPA treatments can be booked directly through the app | ❌ |
✅ = available | ❌ = not available
How to set up the INNGuest integration
ℹ️ You can connect INNGuest on your own. A detailed step-by-step guide is available in our integration article.
Requirements for integration:
A valid INNGuest username and password, provided by Innconcepts.
FAQ
Can guests view their full room invoice via the interface?
Can guests view their full room invoice via the interface?
No, in the current integration only weekly program registrations are visible. A full room invoice or payment via the Guestnet app is currently not available.
Support
If you have questions about the best way to integrate this interface, feel free to contact our Customer Success Team:
📩 [email protected]