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SiTec FO Cloud

Integrate your PMS SiTec FO Cloud

Written by Sophie Notdurfter

Introduction – What does the integration of SiTec FO Cloud bring me?

With the integration of SiTec FO Cloud, you link your PMS directly with Guestnet. This saves you time, improves internal processes, and creates a seamless digital guest experience – without media disruptions and without duplicate data entries.


Feature Overview

Feature

Description

SiTec FO Cloud

LOGIN

Guests can log in to the app

✅

LOGIN BEFORE ARRIVAL

Guests can log in to the app before arrival

✅

INVOICE

Guest can view invoice items

✅

INVOICE BEFORE ARRVIAL

Invoice items can be viewed prior to arrival

✅

INVOICE PER GUEST

Invoice can be displayed per individual guest

❌

INVOICE PER ROOM

Invoice can be displayed per room

❌

INVOICE PER RESERVATION

Invoice can be displayed per reservation

✅

DIRECT POSTING

Bookings in Guestnet can be posted directly to the PMS account

❌

PRE CHECK-IN

Guests can complete registration forms online

❌

ONLINE CHECK-IN

Guests can check in themselves

❌

PAYMENT

Guests can pay their room bill

❌

CHECK-OUT

Release of the accommodation

❌

MULTIPLE GUEST

Several room guests can be registered

✅

MARKETING-CONSENT (Opt-In)

Marketing Consent can be registered

❌

MARKETING CODES

/ Tags

❌

SPA DISPLAY

SPA treatments can be displayed

✅

SPA DISPLAY FROM ARRIVAL

SPA treatments will be displayed upon arrival

✅

SPA RESERVATION

SPA treatments can be booked directly through the app

❌

✅ = Available | ❌ = Not available


How to set up the SiTec FO Cloud integration

ℹ️ You can set up the connection to SiTec FO Cloud directly yourself. A detailed guide can be found in our integration article.

Below is an overview of the requirements necessary for the connection.

To establish the connection to SiTec FO Cloud, you will need your user credentials, password, and the URL to the PMS system.


FAQ

What happens if the connection fails?

Please check your login credentials and firewall settings. Our support team will be happy to assist you.

Which data is transmitted?

The following data is transmitted between Guestnet and Apaleo as part of the integration:

Reservation Data:

  • Name

  • Stay period

  • E-mail address

Guest Data from Forms (e.g., Pre-Check-in):

  • Name

  • Address

  • Gender

  • Date of birth

  • Email

  • Phone number


Support

Our Customer Success Team is happy to support you with the connection to your SiTec FO Cloud PMS system and the optimal setup:

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